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Attendees will learn from verified top performers on how to compete and win at both the executive and operational level where decisions, tactics and specific practices are driving a great customer experience. Learn from and interact with service leaders who are consistently delivering exceptional customer service through constant innovation and continuous improvement.
emPower CS combines strategic insight from top performers with verified strategies to set this event apart. This unique approach and new format will feature fast-paced keynotes and sessions lead by certified organizations and industry-leading customer service experts.
In addition, this unique event will deliver the latest methods for improving employee performance and customer service while reducing operational costs. Attendees will also learn:
- To think differently about how people, partners and policies can positively impact communities locally, nationally and globally
- Leading-edge technology and services that enable great service
- The latest research on what customers care about most in service and technical support environments
- And much more!
This event is tailored to executive and senior managers responsible for customer service strategy and operational service and execution across support channels. Join us for the opportunity to network and learn with colleagues and top performers across industries.
