Thanks to everyone that attended the 2021 Auto Summit!

 Please note: on demand content is available to registered attendees only.

Home to the J.D. Power Annual Franchise Assessment and Automotive Outlook - exclusive market updates all live, all in one place

The global pandemic has accelerated the rate of change within the automotive industry. While signs of recovery continue, industry stakeholders that have access to real-time transactional data and critical insights are more likely to make better informed decisions that will have a lasting impact.

The event aims to provide the cutting-edge insights needed to position your business for continued recovery and growth.  

Industry Thought Leaders

Expert speakers that spark conversation to drive innovation.


 

Marc Cannon

EVP & Chief Customer Experience Officer,
AutoNation

 

Doug Betts

President,
Automotive Division
J.D. Power

 

Thomas King

President, Data & Analytics and Chief Product Officer
J.D. Power

 

Dave Sargent

Vice President,
Global Automotive
J.D. Power

Core Topics

Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability. 


 


Customer Experience
 


Dealer Best Practices
 


Digital Retailing
 


Franchise Assessment
 


Vehicle Valuations + Pricing
 


Industry Outlook
 


Used Car Outlook
 


Incentive Management

Reasons to Attend


J.D. Power Annual Franchise Assessment

Exclusive Content

As home to the J.D. Power Annual Franchise Assessment and Automotive Outlook, the Summit will provide exclusive market updates - all live, all in one place.  

 

Unmatched networking

Unmatched Networking

Through our virtual event platform, connect directly with speakers, sponsors and attendees in our live chats and 1:1 meeting schedulers.

Thomas King, President, Data & Analytics and Chief Product Officer, J.D. Power

Perfect Score

100% of attendees said they want to attend Auto Summit 2021, and 100% of attendees find Summit valuable. We know you will too!