January 27 - 28, 2021 | Virtual Experience

The premiere automotive retail event of the NADA Show

The global pandemic has accelerated the rate of change within the automotive industry. While signs of recovery continue, industry stakeholders that have access to real-time transactional data and critical insights are more likely to make better informed decisions that will have a lasting impact.

The event aims to provide the cutting-edge insights needed to position your business for continued recovery and growth.  

Industry Thought Leaders

Expert speakers that spark conversation to drive innovation.


Marc Cannon

EVP & Chief Customer Experience Officer,


Doug Betts

Automotive Division
J.D. Power


Thomas King

President, Data & Analytics and Chief Product Officer
J.D. Power


Dave Sargent

Vice President,
Global Automotive
J.D. Power

Core Topics

Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability. 


Customer Experience

Dealer Best Practices

Digital Retailing

Franchise Assessment


Industry Outlook

Used Car Outlook

Incentive Management

Reasons to Attend

J.D. Power Annual Franchise Assessment

Exclusive Content

As home to the J.D. Power Annual Franchise Assessment and Automotive Outlook, the Summit will provide exclusive market updates - all live, all in one place.  


Unmatched networking

Unmatched Networking

Through our virtual event platform, connect directly with speakers, sponsors and attendees in our live chats and 1:1 meeting schedulers.

Thomas King, President, Data & Analytics and Chief Product Officer, J.D. Power

Perfect Score

100% of attendees said they want to attend Auto Summit 2021, and 100% of attendees find Summit valuable. We know you will too!